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A Thrilled Customer of Ours in Alexandria, VA

a thrilled customer of ours

We are very proud to have gotten this great review from a customer in Alexandria. We installed a new stone retaining wall, front walkway, and new front steps with a custom iron railing. A year later, the customer is still ecstatic. Check out the review!

"This company is AMAZING. I only hope I can write a review glowing enough to match their work. Every person on the J&J team from management to design to labor is hardworking, professional, and highly skilled. They ensured that each step along the way in the process went smoothly and correctly.

We live in Old Town, Alexandria, and needed multiple things done to our front yard. Water was getting in our window wells into our kitchen, so we needed our yard re-graded and a new window well design. We also wanted a new walkway and steps and a retaining wall to be equal parts aesthetically pleasing and functional. After meeting with and getting proposals from 10+ other reputable and highly-rated companies, we decided that the team at J&J was the best. Before they started any work, Luis met with us to get a feel for what we wanted so he could work on a design. Luis was so patient with me - listening to every single request and coming up with multiple designs that would match my many particular requests. After talking with him, he really got a sense of what I wanted and was able to sketch a plan that we were so happy with. Surprisingly, J&J was the ONLY company that we interviewed that presented us with design sketches. Being a visual person, the sketches were extremely helpful in visualizing a new yard. They also matched the price of another company that is renowned in Alexandria, even though their plan included more work.

After the design was finalized, the labor team came out and started working. This involved lots of precarious digging around a gas line (during a heat wave, in the direct sun), only to find that the drain that they were going to install from the window well to the sidewalk would not work. Unforeseen things like that can happen during the process, but Luis improvised and tweaked the plan and the work continued seamlessly with collaboration from the labor team. Mario was the main worker - HE IS INCREDIBLE. I can't say enough good things about this guy... he is probably one of the hardest workers and most skilled in his craft that I have ever met in my life. He was out there every single morning, working for hours upon hours, dealing with my 2 kids jumping around and in his way, creating the most beautiful wall and patio. He truly is an artist and a master in his trade. I felt completely comfortable letting him take the reigns and make design changes as needed (which is atypical for me because I am very particular!). Bottom line is he knows what he is doing and does it extremely well.

The project took about 3 weeks from start to finish. They cleaned up everything, every day. I wish they put a sign with their company name in our yard during the work because everyone who walked by complimented our yard and wanted to know the name of the company. Even now, months later, people are still commenting as they walk by and saying how awesome our yard and wall looks. Additionally, not only does it LOOK fabulous... but the design is flawless and not a drop of water got in our basement after Hurricane Joaquin and all the rain the other week! We are extremely pleased and give J&J our highest recommendation.

1 year later update - everything is still great and no water comes near our basement. We get compliments on the front area all the time and we plan on using J&J for our patio too."

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Written by : Alan Dayton

For a Free Consultation Call 703-823-2725
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